Returns
Legislation
If your item was bought online, over the phone, in person or by mail, as a customer you have consumer returns rights under
the legislation covered by the Consumer Contract Regulations http://www.legislation.gov.uk/uksi/2013/3134/contents/made
The Consumer Contracts Regulations gives you a cancellation period that starts the moment you place your order and ends
14 days from the day you receive your goods.
You then have a further 14 days from the date you notify ASL that you'd like to cancel your order to return the goods
to us.
If you cancel your order you must return the goods to us at your own expense. You will be responsible for returning the
goods to us at your own cost and provide proof of return, or we can arrange collection which would be chargeable at an
agreed rate.
Returns Policy
- Goods can be returned for a refund provided they meet the above guidelines, with a valid receipt, in pristine condition
and their original packaging.
- We reserve the right to charge a restocking charge of 15% on all returns.
- A delivery/collection charge may be applicable and that would be agreed at the time of the return being requested.
- You must notify us in writing before returning the goods. We reserve the right to refuse delivery of goods returned
to us by courier or our own transport without prior notification.
Returns - Contact us
Our return address is:
Adhesives Sealants & Lubricants Ltd
15 Colvilles Park,
Kelvin Industrial Estate,
East Kilbride,
G75 0GZ
Tel : 01355 266077
Email : enquiries@asl-ltd.com